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Trucks & trailers

Frequently asked questions

How do I report problems (e.g. cracked windshield, flat tire, maintenance required, etc.)?

Please email John at Motorpool (jbdaem@ucalgary.ca) and CC our team (sse.technical.support@ucalgary.ca).

If you need urgent assistance or you have any questions, you can contact John via cell at (403) 371-2344; he is here to help.

How much lead time do I need to make a booking?

You need a minimum lead time of 1 business day. Please note that the calendar only contains confirmed bookings, and bookings will generally be processed on a first-come, first-served basis. It is better to book ahead as much as possible.